Privacy Policy

1. Information Controller

8jili.lat operates as the data controller responsible for the collection and processing of your personal information. We are licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and comply with all applicable data protection regulations in the Republic of the Philippines.

For all privacy-related inquiries, data access requests, or concerns regarding how we handle your personal information, you may contact our Data Protection Officer at the contact details provided in Section 14 of this Privacy Policy.

2. Scope and Consent

This Privacy Policy applies to all users of the 8jili platform, including visitors to our website, registered players, and individuals who interact with our services through any channel. By accessing our platform, creating an account, or using our services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

If you do not agree with any aspect of this Privacy Policy, you must discontinue use of the 8jili platform immediately and refrain from providing any personal information. For users under the age of twenty-one (21), access to and use of 8jili services is strictly prohibited under Philippine law and our Terms & Conditions.

3. Information We Collect

8jili collects various categories of personal information necessary to provide our gaming services, comply with legal obligations, and enhance your user experience. The types of information we collect include:

3.1 Personal Identification Information

When you register for an 8jili account, we collect personal information including but not limited to:

• Full Legal Name: As it appears on your government-issued identification documents
• Date of Birth: To verify that you meet the minimum age requirement of 21 years
• Gender: For account personalization and demographic purposes
• Residential Address: Including street address, barangay, city/municipality, province, and postal code
• Email Address: For account communications and verification purposes
• Mobile Phone Number: For account security, verification, and customer support
• Nationality and Citizenship: To ensure compliance with jurisdictional requirements

3.2 Verification and Identity Documents

To comply with Know Your Customer (KYC) requirements and anti-money laundering regulations, 8jili collects and stores copies of identity verification documents, which may include:

• Government-issued photo identification (Philippine passport, driver's license, UMID, postal ID, or other valid IDs)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Photographs or selfies for facial verification purposes
• Source of funds documentation when required by regulatory obligations

3.3 Financial Information

To facilitate deposits, withdrawals, and financial transactions on the 8jili platform, we collect:

• Bank account information (bank name, account number, account holder name)
• E-wallet details (GCash number, Maya account information, Coins.ph username)
• Cryptocurrency wallet addresses when applicable
• Transaction history including deposit amounts, withdrawal requests, and gaming activity
• Payment method preferences and saved payment instruments

3.4 Technical and Usage Information

8jili automatically collects technical information about your device and how you interact with our platform:

• IP address and geolocation data
• Device type, operating system, and browser information
• Login timestamps and session duration
• Pages visited, games played, and features accessed
• Clickstream data and navigation patterns
• Cookies and similar tracking technologies (see Section 11 for details)

3.5 Gaming Activity Information

We collect comprehensive data regarding your gaming activity on the 8jili platform, including:

• Games played and gaming preferences
• Bet amounts, winnings, and losses
• Bonus claims and wagering progress
• Tournament participation and rankings
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

3.6 Communication Records

8jili maintains records of all communications between you and our platform, including:

• Customer support chat transcripts
• Email correspondence
• Telephone call recordings (with appropriate notice)
• Survey responses and feedback submissions

4. How We Use Your Information

8jili processes your personal information for the following lawful purposes:

4.1 Service Provision and Account Management

• Creating and maintaining your player account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games and gaming services
• Managing bonus offers, promotions, and loyalty programs
• Facilitating customer support and responding to inquiries
• Personalizing your gaming experience based on preferences

4.2 Legal and Regulatory Compliance

• Verifying your identity and age to prevent underage gambling
• Complying with PAGCOR licensing requirements and reporting obligations
• Detecting and preventing fraud, money laundering, and other illegal activities
• Maintaining records as required by Philippine gaming regulations
• Responding to legal requests from law enforcement or regulatory authorities
• Enforcing our Terms & Conditions and protecting our legal rights

4.3 Security and Fraud Prevention

• Monitoring for suspicious account activity and unauthorized access
• Implementing security measures to protect your account and funds
• Detecting and preventing bonus abuse and gaming irregularities
• Investigating disputes, chargebacks, and potential violations

4.4 Platform Improvement and Analytics

• Analyzing usage patterns to improve platform functionality
• Testing new features and optimizing user experience
• Conducting research and statistical analysis
• Developing new games and services based on player preferences

4.5 Marketing and Communications

• Sending promotional offers, bonuses, and platform updates (with your consent)
• Notifying you of new games, features, and events
• Conducting customer satisfaction surveys
• Sending administrative notifications regarding your account

You may opt out of marketing communications at any time through your account settings or by contacting customer support. Administrative communications necessary for service provision cannot be opted out of while you maintain an active account.

5. Information Sharing and Disclosure

8jili does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

5.1 Service Providers and Processors

We engage trusted third-party service providers to support our operations, including:

• Payment Processors: GCash, Maya, banks, and other payment service providers for transaction processing
• Game Providers: Software providers who supply our casino games and maintain game servers
• Identity Verification Services: Third-party KYC verification providers to authenticate identity documents
• Customer Support Platforms: Live chat and helpdesk software providers
• Cloud Hosting Services: Infrastructure providers who host our platform and databases
• Analytics Providers: Services that help us understand platform usage and improve our services

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Regulatory and Legal Authorities

We may disclose your information to regulatory bodies, law enforcement agencies, and government authorities when:

• Required by Philippine law or PAGCOR regulations
• Responding to valid legal process (subpoenas, court orders, warrants)
• Investigating suspected fraud, money laundering, or criminal activity
• Protecting the rights, property, or safety of 8jili, our users, or the public
• Enforcing our Terms & Conditions or investigating violations

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate transaction, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Privacy Policy.

5.4 With Your Consent

We may share your information with other third parties when you provide explicit consent for such sharing.

6. Data Security Measures

8jili implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

6.1 Technical Safeguards

• Encryption: 256-bit SSL/TLS encryption for all data transmission between your device and our servers
• Secure Storage: Encrypted databases with access controls and authentication requirements
• Firewall Protection: Advanced firewall systems to prevent unauthorized network access
• Intrusion Detection: Real-time monitoring systems to detect and respond to security threats
• Regular Security Audits: Periodic vulnerability assessments and penetration testing
• Secure Development: Security-by-design principles in all platform development

6.2 Administrative Controls

• Strict access controls limiting employee access to personal data on a need-to-know basis
• Comprehensive employee training on data protection and privacy best practices
• Confidentiality agreements binding all employees and contractors
• Regular privacy impact assessments for new features and services
• Documented data security policies and incident response procedures

6.3 Physical Security

• Secure data centers with 24/7 monitoring and restricted access
• Backup systems to ensure data availability and disaster recovery
• Redundant infrastructure to maintain service continuity

While we implement industry-standard security measures, no system is completely impervious to security breaches. You play a critical role in protecting your account by maintaining the confidentiality of your login credentials, using strong passwords, and promptly notifying us of any suspected unauthorized access.

7. Data Retention

8jili retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Accounts

For active player accounts, we retain your information throughout the duration of your account relationship with 8jili. This includes all account data, transaction history, gaming activity, and communications.

7.2 Closed Accounts

After you close your account, we retain certain information as required by:

• PAGCOR Regulations: Gaming records must be maintained for a minimum of five (5) years after account closure
• Anti-Money Laundering Laws: Transaction records and identity verification documents must be retained as specified by Philippine AML regulations
• Tax Requirements: Financial transaction records maintained for applicable tax law compliance periods
• Legal Defense: Information necessary to defend against legal claims within applicable statutes of limitations

7.3 Marketing Data

If you opt out of marketing communications, we retain minimal information necessary to honor your opt-out preference and prevent future marketing contacts.

7.4 Automatic Deletion

Once the required retention period expires and no legal or regulatory obligation requires continued storage, we securely delete or anonymize your personal information.

8. International Data Transfers

Your personal information is primarily stored and processed on servers located within the Philippines or in jurisdictions with adequate data protection standards. When we transfer data internationally to service providers or partners in other countries, we ensure appropriate safeguards are in place, including:

• Contractual data protection clauses meeting Philippine Data Privacy Act requirements
• Verification that recipient countries provide adequate data protection levels
• Implementation of supplementary security measures when necessary

8jili remains responsible for the protection of your personal information even when processed by third parties in other jurisdictions.

9. Children's Privacy

8jili's services are strictly intended for individuals aged twenty-one (21) years and older. We do not knowingly collect personal information from minors under the age of 21. If we become aware that we have inadvertently collected information from an individual under 21 years of age, we will take immediate steps to delete such information and terminate the associated account.

Parents or guardians who believe their child has provided personal information to 8jili should contact us immediately at the contact details provided in Section 14. We take underage gambling prevention seriously and implement age verification procedures to protect minors.

10. Third-Party Links and Services

The 8jili platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy applies only to 8jili and does not cover the privacy practices of third-party sites or services.

We are not responsible for the privacy policies or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit through links on our platform. Your interactions with third-party services are governed by their respective privacy policies, not this one.

11. Cookies and Tracking Technologies

8jili uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform usage, and provide personalized services.

11.1 Types of Cookies We Use

11.2 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can typically set your browser to refuse cookies or alert you when cookies are being sent. However, disabling certain cookies may limit your ability to use some platform features.

For mobile users, you can manage tracking preferences through your device settings or by adjusting permissions for the 8jili application.

12. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

12.1 Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format upon request.

12.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings, or contact customer support for assistance.

12.3 Right to Erasure

You may request deletion of your personal information, subject to our legal and regulatory retention obligations. We will delete your data when no longer necessary for the purposes collected and no legal requirement mandates retention.

12.4 Right to Object

You have the right to object to certain processing of your personal information, particularly for direct marketing purposes. You can opt out of marketing communications at any time.

12.5 Right to Data Portability

You may request that we provide your personal information in a structured, machine-readable format for transfer to another service provider where technically feasible.

12.6 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

12.7 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information in Section 14. We will respond to your request within thirty (30) days as required by Philippine law. We may request additional information to verify your identity before processing requests.

13. Changes to This Privacy Policy

8jili reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by:

• Posting a prominent notice on our platform
• Sending email notification to your registered email address
• Requiring acknowledgment of the updated policy upon next login

Changes become effective immediately upon posting unless otherwise specified. Your continued use of the 8jili platform after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

When contacting us regarding privacy matters, please include "Privacy Inquiry" in your subject line and provide sufficient detail to allow us to address your concern effectively. We take all privacy inquiries seriously and strive to respond promptly and comprehensively.